Great Place to Work

Our people make Maximus a great place to work. Their job is providing essential services to the most vulnerable citizens in the communities we serve.

We recognize our employees and the critical importance of their jobs by providing:

Fair wages and benefits including healthcare, retirement, and PTO

Development and advancement opportunities

Inclusive, collaborative and supportive workplaces

At Maximus, we treat our employees with dignity and respect.

Maximus employees supporting 1-800-Medicare and other Centers for Medicare & Medicaid Services (CMS) programs are covered by the McNamara-O’Hara Service Contract Act (SCA), which requires that their wage rates and health and welfare benefits are provided at prevailing levels in the local areas where their work is performed. Maximus does not set these rates under the SCA; the Department of Labor does. And while Maximus currently pays the majority (86 percent) of employees working on the SCA-covered contracts more than the government-required rate for their assigned roles, we have been actively working to update the SCA and raise wage rates for these employees since the 2018 acquisition of the operations where they work.

As a federal contractor employing more than 34,000 people, Maximus applauds and supports President Biden’s April 2021 executive order to raise the SCA minimum hourly wage to $15 for federal contractors as a critical first step toward establishing a more engaged and competitive workforce, driving our employees’ local and state economies, and delivering better results for recipients of government services.

Maximus recognizes and rewards our employees for making a difference in people’s lives through project, retention, and attendance bonuses, employee recognition activities, and award programs.

Maximus invests in the development of our employees and strives to promote from within as a practice. This gives those employees who seek it a path to advancement and higher compensation within the Company. By identifying and investing in talented individuals, we also become a talent “feeder” for our government clients as some of our employees move on to assume high-level roles in those organizations.

According to our 2021 employee engagement survey, the majority of employees agree that:

  • leadership has taken actions to build a diverse and inclusive work environment
  • their immediate supervisors routinely provide them with feedback that helps improve their performance
  • their managers actively encourage them to make recommendations and initiate change
  • Maximus provides them with the necessary training and development to perform their job duties

But Maximus doesn’t stop there. We share the results of our employee engagement survey with senior management teams across the business and with all sites and department levels. Maximus provides for continuous feedback and improvement through pulse checks throughout the year to monitor our progress.

Maximus is committed to providing an inclusive and collaborative culture where everyone works together to serve more than 5.4 million Americans each month.

We focus on ensuring a fair, welcoming, and safe workplace for all, including women, minorities, LGBTQ, and veteran employees, as well as individuals with disabilities.We are proud to have been repeatedly recognized as a top employer for creating happy, positive work environments.

  • One of the “top companies to work for” in Washington, D.C. – The Washington Post
  • One of the “best 200 small companies in America.” – Forbes Magazine
  • One of “America’s Best Employers for Diversity” – Forbes Magazine
  • Ranked #3 in Corporate Diversity Index for Large Companies in Greater D.C. – Washington Business Journal

CEO Bruce Caswell is a signatory to the CEO Action for Diversity & Inclusion and The Valuable 500 pledges. In the process, Maximus has prioritized putting disability inclusion on the business leadership agenda.

Maximus strengthens this environment by recruiting through a diverse talent pipeline. For example, we host unique hiring events specifically tailored to individuals with disabilities and veterans – and have hired more than 900 people as a result over the last six months.

Our Diversity, Equity, and Inclusion team has conducted disability and veterans awareness training for more than 500 hiring managers and stakeholders at 31 of our locations across the U.S. over the past two years. Topics include disability etiquette, disability spectrum, unconscious bias, and reasonable accommodations.

  • In Texas, Maximus received the Lex Frieden Award by the Governor’s Committee for being a champion and innovator for our hiring, onboarding and retention practices for individuals with disabilities. The state has also recognized us with the Business Partner of the Year award for these efforts.
  • Maximus is pleased to have been similarly honored by Virginia, New York, and the city of Denver.